If you are reporting a player breaking a chat offense in the lobbies or in private messages, you will need to provide an uncropped, unedited screenshot of the offense.
If you are reporting something more severe such as a player griefing a server, please make sure you provide sufficient evidence to support the report such as the logs (/dl logs) or a video of the grief. If the server that was griefed has a plugin such as CoreProtect installed, make sure you include that in the report as well in "Additional Comments."
You can report a player by creating a Support ticket. Be sure to include the following information:
Offending Player IGN
Platform Offense Occurred On
Evidence (Links or Screenshots)
Please be aware, creating fake reports on purpose to get another player punished will result in an instant ban.
To prevent future griefing on your server, we recommend adding a Whitelist. You can use the command "/whitelist on" to enable the whitelist which will only give users you grant access to the ability to join the server. To add a player to this list, use "/whitelist add (username)".
We also offer a grief protection plugin called Core Protect. This plugin will allow you to roll your server back in the event that you are griefed and need to remove the damage that has been done to your world. You can learn more about it here.
To install Core Protect, please go to your Minehut dashboard and select the Addons tab. Once here, you can search for Core Protect and hit "Install".